Betternet VPN App Reviews

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I Accidentally bought premium and cant return

I cannot return my premium subscription I acidently purchased I don’t want to be charged and cannt do anything it says online.

I Love Betternet

Simple to use and free. Keep doing this amazing work guys!!

one of the better working ones i have ever used

i have tried using a lot of these and they all have something i dont like about them but this one is great!!!

Useless as a global VPN.

This product is pay-to-play through and through, unless you’re trying to keep your IP in the US, which kinda defeats the purpose of a VPN in the first place. “Free” is just a marketing trick, one that I personally don’t appreciate; call it what it is (a paid, subscription-based service), and stop yanking our collective chains about the price for the service.

Doesn’t work, FREE is a LIE!

Signed up for this “FREE” app. It is horribly expensive. PLUS, It doesn’t work. I’ve used Goldenfrog VYPRvpn with mostly success. This app does NOT give virtual IP address.

Great Product

This VPN service is simply amazing! I’ve never had to pay a dime for it and the VPN works everytime. I won’t change to another service. Thank you Betternet! :)

Thank you Betternet VPN!

It works! And it’s free!! Hooray!!! ISPs are now colluding with big corporations to slam people with copyright violations by monitoring their internet activity, basically like a wire tap. I was one of those people who received some letters accusing me of violations and threatening consequences. Betternet VPN may very well save my future ability to use the Internet. I found a good website to test the connection (including BitTorrent) and show if the VPN is working. I suggest you do the same.

VPN Proxy allows users to access porn.

If you don’t know what VPN service can do then you should be mindful that this app and others like it will allow uses to bypass parental controls for adult websites. That means your child can install this app and watch porn or if your a porn addict then this is a gateway. I wish apple would allow users to block on proxys apps.


I tried the free version for a week, but it didn’t work well so I updated it to the paid subscription. I only needed it for a month, so I uninstalled it afterwards. But turns out every month since it kept charging me the subscription fee for an app I did not have anymore. This app is a rip off and still has access to ur information even after uninstalling. Be careful what you do on it and off it!!

Cancelled subscription but charged for three more months

Betternet was the worst nightmare. I had cancelled the subscription on September but i was still being charged until December. After multiple correspondence with both Betternet and Apple, We were all finally on the same page and luckily i havent been charged for the month of January yet. If i had known ahead regarding all the hassles, just to cancel their service then i would have never used their service. Well, lesson learned and hopefully this post could help others when cancelling their subscription. LOOK OUT FOR ANY CHARGES EVEN AFTER OU CANCEL THEIR SUBSCRIPTION!!!



Does the iOS subscription work on OS version?

Can they use the same subscription or i have to pay for both versions? Thanks!

Good thing is I did not pay

Downloaded the free version and gave it a shot in China but it was unable to connect. Failed to connect on Both iphone and mac. Planned to go premium as long as the free version worked, unfortunately it didn’t. Save money for the next WORKING update or another similar app that works


Automatically charge you even you have unsubcribed.

works sometimes

Worked every time on my phone, but only worked 2 times over the course of 2 weeks on my mac laptop. I had used this once before in the summer in the same towns and it worked great. Made life hard on a work trip when I was counting on this working based on past experience. I was constantly trying to use my phone in meetings to access google drive sheets since I couldn’t use it on my laptop. This experience has made me leary of trying it again.

ty better net

this app has helped me a lot with stuff


does what he says

Best VPN so far

I don’t understand whinning reviews on this app. Yes it’s confusing to see how to cancel the premium subscription after the free trial but that’s on Apple not Betternet, and come on a 2-second search on Google gives you a step-by-step. Regarding the app itself now: the premium version is stellar with high reliability, speed and simplicity. Of course, the free option is not as good but still far better than any of the other many solutions have tried so far. For what you can reasonnably ask a free VPN, Betternet delivers and I’d say go a few miles more. Really recommend!

good program but TERRIBLE customer service

I’ve been using it for a long time on iPhone and iPad as a Premium User, so far OK. But recently when I installed it on my MAC computer it cannot recognize my registered email everytime I input it. I email them FOUR times with this problem and told them my registered email is different from the email that I sent request. The so-called “Customer Service Advocate” never understand this simple issue, always give me useless instruction, everytime different person deals with my inquiry with zero level of understanding. OK I admit the program works quite well for my phone and ipad but I am just so sick of the way these humans deal with their premium customer. This is not the only VPN in the world.

Awesome! Thank you, Betternet!

This is a great VPN service! I did not pay a dime for this product, but still had a pretty decent time using it. The UI is amazing with 1 click and it automatically connects in about 3-5 seconds. Unlimited VPN is awesome and I could use it for hours! However, this rating is missing a star. Sometimes, the app is buggy and will not connect so I would have to turn off my WIFI then turn it back on for it to work. It also slows down my internet speed (but its VPN). But why am I complaining? Its a free service, and a pretty good one so what can I expect :D? Great job Betternet, and I trust that you’ll keep the promise of Betternet being forever free!

Works well on El Capitan & iOS 11

They are definitely worth checking out. I use them almost everyday. I use it on iPod 6 , iPhone 6 Plus & a Macbook from late 2008. They are definitely one of the better options. Its been more than 1 year I have been using Betternet for my VPN needs.It has has remained stable & usable for over 90% of the time.I consider that very good.Thanks Betternet.


It cuts off during online

BEWARE: Cannot cancel!

Cannot cancel my trial. Cannot stop Betternet from charging my Apple account monthly. Betternet Support just says “Take it up with Apple”.

Amazing VPN service

Do not listen to all the poeple who say you are “forced” to get the premium subscription. I’ve used the free version for nearly a year and its great! This app does exactly what it says it does. I use this app everyday and will continue to.

So far, so great!

I have a lifetime subscription to PureVPN. It works, when it wants to. But I occasionally have to quit and relaunch, or go in and select a specific city, when one server location is refusing to respond. And even when it works, it can take awhile to connect. Betternet is connected in three seconds. VERY nice!

Awesome VPN

Works very well for a free VPN service. I would highly recommond giving this app a try if you are looking for a solid VPN client to use. I am currently running it on my Mac Mini and haven’t had any issues so far.




I saw this an decided to try it. It does not work have tried the premuim nothing workds websites still blocked bad vpn

So far, so good

I have just downloaded Betternet. It worked like a charm for the last few hours on my Mac. Unfortunately, it won’t work on my iPhone and iPad at all… I will give it a few more days…


It works perfectly and it’s free, what else do you want?

It works perfect smooth and fast in my region Iran

It works perfect smooth and fast in my region Iran thanks to feedback us i give it 5 stars rather than the hotspot shild elite


help me cancel this auto renewal asap or i will file lasuit. this is grounds for a lawsuit, i looked everywhere on the app and there is no clear ay to cancel!!!! answer me asap or there will be problems for your company


i like it so far



Great VPN for being Free

I use the app on my laptop, and it works great! I did a trial of the premium which is better, but the free version works fine for me.


Trully a great VPN… Works very, very well… And, best of all it’s free...

was great but.. not anymore

it was working great but after the update i cant open the app on my MacBook at all.

Works great, fast easy connect have yet to see an ad.

Works great, better than some paid vpn’s. It always connects fast and I always get good download speeds.

Not Actually Free

Serves no purpose at all unless you sign up for a $12 membership. Absolutely useless. Truly a shame for an app advertised as “free”!

Bought a one-year subscription, but it doesn’t show up

I bought a one-year subscription from Betternet yesterday. When I logged into my account on the app and tried to restore my purchases, it says my subscription has expired and that I have to resubscribe. I’ve tried logging out and logging back in, deleting and reinstalling the app, and nothign has worked. When I go to manage my subscriptions on the App Store, it clearly shows that my subscription lasts until October of next year. Fix it please!


It doesn’t work for some reason. Everything is blocked. Help please. I can’t reach the suport page because it is blocked still too.

Free and Fast!

My friend recommended this VPN for me. You can choose free app with ads, not the free 7-day trial one. It’s pretty fast as the paid one that I used before. COOL~

Free and does its job

It’s a free vpn, no daily limit, and the speed is even faster than some paid vpn. Ads are minimal. What else can you expect? I don’t norally write reviews, but this product is too great, I feel I have to give it a credit for doing such great job. Thumbs up for deliverying such a great product.

Confusing interface; no obvious way to cancel subscription

I’ve just returned from a week’s trip to China where I was able to use this app on both my iPhone and AirBook to tunnel back to the US. However, I frequently had to “restore purchase” to access the premium mode. I suspect that I now have several accounts with them and cannot find a way to cancel them. While, the app did work for access to Gmail, the New York Times, The Washington Post and GNews, there was some conflict with Apple News and NetFlix.

Premium is worth it!

I purchased the premium account for my phone and computer…and it has been wonderful!

Free 7 Day Trial

People please take note that when you first start the app there will be an icon on the menu bar that opens up to a “free 7 day trial” touch the icon with the pointer to close this window and cancel the 7 day free trial offer that automatically charges you after your free trial ends.

🏆 Beautiful and simple

Great app. Does what it says 👍🏼👍🏼

How do I cancel subscription to this?

How do I cancel subscription to this?

Please cancel my preimum purchased

Please cancel my preimum purchased


Best ever!!!!!

  • send link to app